Returns Sweden
If you want to return your order, please contact us via e-mail kundtjanst@lillaviolen.com
The buyer is responsible for the cost of shipping back to us, unless the item is defective or we have packed incorrectly.
Returns should always be sent as a letter or package, not as C.O.D (cash on delivery). We do not collect packages or letters at the delivery point. In case of exchanges, we pay the new shipping from us to you.
Read more about our Terms & Conditions
Returns Overseas
We also send orders to Denmark, Finland, Germany and the Netherlands - in the case of a return, the buyer is responsible for the cost of shipping to our store in Sweden. Always contact us by e-mail kundtjanst@lillaviolen.com first before sending back products.